Noticeboard
15 Nov November Customer Bulletin
For all the latest updates from Customer Service Teams and support available through CVHA please check out our latest bulletin

15 Nov Protecting your home against Condensation
Click here to watch a short video for helpful tips to protect your home against condensation this winter.

15 Nov Rent first
For information on how we can support you with managing your rent payments please read the following noticeboard article

29 Sep Customer Satisfaction Survey 2022
Our Annual Customer Satisfaction Survey launches 4th October 2022.

29 Aug Support out there
When we know of any support out there, we'll continue to add and update our website for you to review

04 Aug Connect - Summer 2022 Newsletter
If you haven't received your CVHA Newsletter yet, you can read it here via our online version

12 Jul Gas Safety Advice
Gas Safety Advice for Customers

07 Jul CVHA - Institute of Customer Service Survey
Your feedback matters, please help us improve by completing our short survey

17 Jun June 2022 Customer Service Bulletin
For all the latest updates please have a read of our newest Bulletin

08 Jun Well Connected
Well Connected is a social prescribing programme in Lanarkshire that makes it easier for us to take part in & benefit from activities & services we know improve our wellbeing.

05 Jun Keeping you safe
Keeping you safe in your homes is a key part of what we do, for more information about what that means please read here

20 Apr Scottish Housing Regulator - Updated Factsheets - 20 April 2022
Scottish Housing Regulator - Updated Factsheets - 20 April 2022

29 Mar Ways to Pay Your Rent
New options on how to pay your rent.

28 Feb February eBulletin 2022
For all the latest updates from our Customer Service Department check out our newest eBulletin.

31 Jan Are you in Energy/Fuel related debt?
Calling all CVHA customers, if you have any energy/fuel related debt contact us now and we can help! Read here for more information

26 Jan iPad Scheme has finished
Our stock of iPads have now been allocated

25 Jan Customer eBulletin
Check out our new Customer Service eBulletin, read all about funding we have received to be able to support you with fuel related issues.

11 Jan Fuel Bank Foundation
If you are struggling to heat your home and have a pre-payment meter, please read here to find out how we may be able to help

24 Dec CVHA Newsletter
If you haven't received your CVHA Newsletter yet, you can read it here via our online version

07 Dec Customer Service Bulletin - November 2021
For all the latest news from our Customer Service Team please read here

16 Nov Keep you and your home safe
For top tips and steps you can take to keep your home safe, read here

15 Nov Rent Consultation
We will be seeking your views over the next month, please keep an eye on our website, Facebook and Twitter page for updates

01 Nov Customer Service eBulletin
For all updates on what has been happening in our Customer Service Department over the month of October, check out our newest eBulletin

25 Oct CVG Facebook
We have a new Facebook page, come and check us out!

12 Oct Supporting warmer homes this winter with Home Energy Scotland
Boost your energy saving knowledge and be in with a chance to win £500!

04 Oct CVHA Customer Service Bulletin
Click here for all the latest news from our Customer Service Department

10 Sep New Contact Centre
Want to know what the benefits of a Contact Centre are for you, read here for further information!

31 Aug CVHA Customer Bulletin
Click here for all the latest news from our Customer Service Department

06 Aug Customer Service July Bulletin
Click here for all the newest updates from our Customer Service Team

15 Jul Connecting Scotland iPad fund
If you are a customer of ours and live in South Lanarkshire read here for details on how you may be eligible for an iPad

06 Jul Customer Promise
Read here for further information on our new set of Customer Promises, we would love to hear your feedback!

23 Jun Customer Service Bulletin - June 2021
Click here to read all the newest updates from our Customer Service Team

23 Jun EU Settlement Scheme Deadline
The deadline for applying for pre-settled and settled status is 30 June 2021, read her for further information

03 Jun CVHA Annual Complaint Report 2020.21
Click here to read our annual report

21 May Keep Scotland Beautiful
Read here to find about Climate Emergency Training our staff have been attending recently

18 May Customer Bulletin 2021
Click here to read our May monthly bulletin edition from our Customer Service Team

07 May We're hiring
We have a range of exciting opportunities available to join our team at Clyde Valley

29 Apr Tenant Online Portal
Issues with our Tenant Online Portal.

07 Apr Contacting Us - Change to Mobile Phone Numbers
We have recently changed all of our mobile phone numbers!

06 Apr Connecting Scotland Ipads
CVHA hands out 120 ipads to customers who are digitally excluded

30 Mar Allocations policy review 2021
As part of our Allocation Policy review we want to hear from you, read on for further information

30 Mar Customer Service Bulletin
Read here for an update from our Customer Service team

23 Mar Phone line opening times
Please note that during the remainder of March and May 2021 our phone lines will be open from 9am to 3pm each day. You can call after 3pm and leave us a voicemail message which we will be able to respond to.
You can still report repairs to us 24hours a day, 7 days a week.

26 Feb Customer Service Bulletin
Welcome to our new monthly customer service bulletin, click here to find out more

17 Feb New phone system in place
Read here for how our new phone system will ensure enhanced customer service

Staff Star Awards 2020
Click here to find out who our winners were at our 3rd Annual Staff Awards

04 Dec Connecting Scotland
Find out here if you are eligible for a FREE Ipad and 12 months Mobile WiFi access.

27 Nov Clyde Valley - Make a Stand Pledge
16 days against Domestic Violence
25th November to 10th December

20 Nov CVHA Annual Rent Increase 2021/22
Clyde Valley Housing Association would like to involve you in our annual Rent Increase process for 2021/22.
