Noticeboard
01 Nov Customer Service eBulletin 
For all updates on what has been happening in our Customer Service Department over the month of October, check out our newest eBulletin
For all updates on what has been happening in our Customer Service Department over the month of October, check out our newest eBulletin 25 Oct CVG Facebook 
We have a new Facebook page, come and check us out!
We have a new Facebook page, come and check us out! 12 Oct Supporting warmer homes this winter with Home Energy Scotland 
Boost your energy saving knowledge and be in with a chance to win £500!
Boost your energy saving knowledge and be in with a chance to win £500! 04 Oct CVHA Customer Service Bulletin 
Click here for all the latest news from our Customer Service Department
Click here for all the latest news from our Customer Service Department 10 Sep New Contact Centre 
Want to know what the benefits of a Contact Centre are for you, read here for further information!
Want to know what the benefits of a Contact Centre are for you, read here for further information! 31 Aug CVHA Customer Bulletin 
Click here for all the latest news from our Customer Service Department
Click here for all the latest news from our Customer Service Department 06 Aug Customer Service July Bulletin 
Click here for all the newest updates from our Customer Service Team
Click here for all the newest updates from our Customer Service Team 15 Jul Connecting Scotland iPad fund 
If you are a customer of ours and live in South Lanarkshire read here for details on how you may be eligible for an iPad
If you are a customer of ours and live in South Lanarkshire read here for details on how you may be eligible for an iPad 06 Jul Customer Promise 
Read here for further information on our new set of Customer Promises, we would love to hear your feedback!
Read here for further information on our new set of Customer Promises, we would love to hear your feedback! Customer engagement 
We need you!
Are you interested in having an active role in the decision making process relating to your home? If so we want to hear from you.
We need you!
Are you interested in having an active role in the decision making process relating to your home? If so we want to hear from you.
23 Jun EU Settlement Scheme Deadline 
The deadline for applying for pre-settled and settled status is 30 June 2021, read her for further information
The deadline for applying for pre-settled and settled status is 30 June 2021, read her for further information 23 Jun Customer Service Bulletin - June 2021 
Click here to read all the newest updates from our Customer Service Team
Click here to read all the newest updates from our Customer Service Team 03 Jun CVHA Annual Complaint Report 2020.21 
Click here to read our annual report
Click here to read our annual report 21 May Keep Scotland Beautiful 
Read here to find about Climate Emergency Training our staff have been attending recently
Read here to find about Climate Emergency Training our staff have been attending recently 18 May Customer Bulletin 2021 
Click here to read our May monthly bulletin edition from our Customer Service Team
Click here to read our May monthly bulletin edition from our Customer Service Team 07 May We're hiring 
We have a range of exciting opportunities available to join our team at Clyde Valley
We have a range of exciting opportunities available to join our team at Clyde Valley 29 Apr Tenant Online Portal 
Issues with our Tenant Online Portal.
Issues with our Tenant Online Portal. 07 Apr Contacting Us - Change to Mobile Phone Numbers 
We have recently changed all of our mobile phone numbers!
We have recently changed all of our mobile phone numbers! 06 Apr Connecting Scotland Ipads 
CVHA hands out 120 ipads to customers who are digitally excluded
CVHA hands out 120 ipads to customers who are digitally excluded 30 Mar Allocations policy review 2021 
As part of our Allocation Policy review we want to hear from you, read on for further information
As part of our Allocation Policy review we want to hear from you, read on for further information 30 Mar Customer Service Bulletin 
Read here for an update from our Customer Service team
Read here for an update from our Customer Service team 23 Mar Phone line opening times 
Please note that during the remainder of March and May 2021 our phone lines will be open from 9am to 3pm each day. You can call after 3pm and leave us a voicemail message which we will be able to respond to.
You can still report repairs to us 24hours a day, 7 days a week.
Please note that during the remainder of March and May 2021 our phone lines will be open from 9am to 3pm each day. You can call after 3pm and leave us a voicemail message which we will be able to respond to.
You can still report repairs to us 24hours a day, 7 days a week.
26 Feb Customer Service Bulletin 
Welcome to our new monthly customer service bulletin, click here to find out more
Welcome to our new monthly customer service bulletin, click here to find out more 17 Feb New phone system in place 
Read here for how our new phone system will ensure enhanced customer service
Read here for how our new phone system will ensure enhanced customer service Staff Star Awards 2020 
Click here to find out who our winners were at our 3rd Annual Staff Awards
Click here to find out who our winners were at our 3rd Annual Staff Awards 15 Dec CEO update December 2020 
Read here a personal message and update from our CEO
Read here a personal message and update from our CEO 11 Dec Financial & wellbeing support 
Find out more about how we can support you in our Financial and wellbeing tab
Find out more about how we can support you in our Financial and wellbeing tab 04 Dec Connecting Scotland 
Find out here if you are eligible for a FREE Ipad and 12 months Mobile WiFi access.
Find out here if you are eligible for a FREE Ipad and 12 months Mobile WiFi access. 27 Nov Clyde Valley - Make a Stand Pledge 
16 days against Domestic Violence
25th November to 10th December
16 days against Domestic Violence
25th November to 10th December 20 Nov CVHA Annual Rent Increase 2021/22 
Clyde Valley Housing Association would like to involve you in our annual Rent Increase process for 2021/22.
Clyde Valley Housing Association would like to involve you in our annual Rent Increase process for 2021/22. 06 Nov Broomknoll Development 
Read here for an update on our exciting development at Broomknoll Parish Church in Airdrie
Read here for an update on our exciting development at Broomknoll Parish Church in Airdrie 27 Oct Customer Survey 
We are keen to find out more about how Covid 19 is impacting you and how we can help.
We are keen to find out more about how Covid 19 is impacting you and how we can help. Chief Executive Update 
A personal message from our CEO keeping you up to date with whats been going on at CVHA during the pandemic
A personal message from our CEO keeping you up to date with whats been going on at CVHA during the pandemic 
St Andrew's Hospice - Clyde Valleys nominated charity of the year 
Find out about all the great work St Andrews Hospice and why they are our Charity of the year
Find out about all the great work St Andrews Hospice and why they are our Charity of the year 14 Sep Corporate Strategy Launch 
Read here all about our Corporate Strategy launch and our plans for the next 5 years
Read here all about our Corporate Strategy launch and our plans for the next 5 years 30 Jun Customer Service Excellence 
