Noticeboard
15 Nov November Customer Bulletin 
For all the latest updates from Customer Service Teams and support available through CVHA please check out our latest bulletin
For all the latest updates from Customer Service Teams and support available through CVHA please check out our latest bulletin 15 Nov Protecting your home against Condensation 
Click here to watch a short video for helpful tips to protect your home against condensation this winter.
Click here to watch a short video for helpful tips to protect your home against condensation this winter. 15 Nov Rent first 
For information on how we can support you with managing your rent payments please read the following noticeboard article
For information on how we can support you with managing your rent payments please read the following noticeboard article 29 Sep Customer Satisfaction Survey 2022 
Our Annual Customer Satisfaction Survey launches 4th October 2022.
Our Annual Customer Satisfaction Survey launches 4th October 2022. 29 Aug Support out there 
When we know of any support out there, we'll continue to add and update our website for you to review
When we know of any support out there, we'll continue to add and update our website for you to review 04 Aug Connect - Summer 2022 Newsletter 
If you haven't received your CVHA Newsletter yet, you can read it here via our online version
If you haven't received your CVHA Newsletter yet, you can read it here via our online version 12 Jul Gas Safety Advice 
Gas Safety Advice for Customers
Gas Safety Advice for Customers 07 Jul CVHA - Institute of Customer Service Survey 
Your feedback matters, please help us improve by completing our short survey
Your feedback matters, please help us improve by completing our short survey 17 Jun June 2022 Customer Service Bulletin 
For all the latest updates please have a read of our newest Bulletin
For all the latest updates please have a read of our newest Bulletin 08 Jun Well Connected 
Well Connected is a social prescribing programme in Lanarkshire that makes it easier for us to take part in & benefit from activities & services we know improve our wellbeing.
Well Connected is a social prescribing programme in Lanarkshire that makes it easier for us to take part in & benefit from activities & services we know improve our wellbeing. 05 Jun Keeping you safe 
Keeping you safe in your homes is a key part of what we do, for more information about what that means please read here
Keeping you safe in your homes is a key part of what we do, for more information about what that means please read here 20 Apr Scottish Housing Regulator - Updated Factsheets - 20 April 2022 
Scottish Housing Regulator - Updated Factsheets - 20 April 2022
Scottish Housing Regulator - Updated Factsheets - 20 April 2022 29 Mar Ways to Pay Your Rent 
New options on how to pay your rent.
New options on how to pay your rent. 28 Feb February eBulletin 2022 
For all the latest updates from our Customer Service Department check out our newest eBulletin.
For all the latest updates from our Customer Service Department check out our newest eBulletin. 31 Jan Are you in Energy/Fuel related debt? 
Calling all CVHA customers, if you have any energy/fuel related debt contact us now and we can help! Read here for more information
Calling all CVHA customers, if you have any energy/fuel related debt contact us now and we can help! Read here for more information 26 Jan iPad Scheme has finished 
Our stock of iPads have now been allocated
Our stock of iPads have now been allocated 25 Jan Customer eBulletin 
Check out our new Customer Service eBulletin, read all about funding we have received to be able to support you with fuel related issues.
Check out our new Customer Service eBulletin, read all about funding we have received to be able to support you with fuel related issues. 11 Jan Fuel Bank Foundation 
If you are struggling to heat your home and have a pre-payment meter, please read here to find out how we may be able to help
If you are struggling to heat your home and have a pre-payment meter, please read here to find out how we may be able to help 24 Dec CVHA Newsletter 
If you haven't received your CVHA Newsletter yet, you can read it here via our online version
If you haven't received your CVHA Newsletter yet, you can read it here via our online version 07 Dec Customer Service Bulletin - November 2021 
For all the latest news from our Customer Service Team please read here
For all the latest news from our Customer Service Team please read here 16 Nov Keep you and your home safe 
For top tips and steps you can take to keep your home safe, read here
For top tips and steps you can take to keep your home safe, read here 15 Nov Rent Consultation 
We will be seeking your views over the next month, please keep an eye on our website, Facebook and Twitter page for updates
We will be seeking your views over the next month, please keep an eye on our website, Facebook and Twitter page for updates 01 Nov Customer Service eBulletin 
For all updates on what has been happening in our Customer Service Department over the month of October, check out our newest eBulletin
For all updates on what has been happening in our Customer Service Department over the month of October, check out our newest eBulletin 25 Oct CVG Facebook 
We have a new Facebook page, come and check us out!
We have a new Facebook page, come and check us out! 12 Oct Supporting warmer homes this winter with Home Energy Scotland 
Boost your energy saving knowledge and be in with a chance to win £500!
Boost your energy saving knowledge and be in with a chance to win £500! 04 Oct CVHA Customer Service Bulletin 
Click here for all the latest news from our Customer Service Department
Click here for all the latest news from our Customer Service Department 10 Sep New Contact Centre 
Want to know what the benefits of a Contact Centre are for you, read here for further information!
Want to know what the benefits of a Contact Centre are for you, read here for further information! 31 Aug CVHA Customer Bulletin 
Click here for all the latest news from our Customer Service Department
Click here for all the latest news from our Customer Service Department 06 Aug Customer Service July Bulletin 
Click here for all the newest updates from our Customer Service Team
Click here for all the newest updates from our Customer Service Team 15 Jul Connecting Scotland iPad fund 
If you are a customer of ours and live in South Lanarkshire read here for details on how you may be eligible for an iPad
If you are a customer of ours and live in South Lanarkshire read here for details on how you may be eligible for an iPad 06 Jul Customer Promise 
Read here for further information on our new set of Customer Promises, we would love to hear your feedback!
Read here for further information on our new set of Customer Promises, we would love to hear your feedback! 23 Jun Customer Service Bulletin - June 2021 
Click here to read all the newest updates from our Customer Service Team
Click here to read all the newest updates from our Customer Service Team 23 Jun EU Settlement Scheme Deadline 
The deadline for applying for pre-settled and settled status is 30 June 2021, read her for further information
The deadline for applying for pre-settled and settled status is 30 June 2021, read her for further information 03 Jun CVHA Annual Complaint Report 2020.21 
Click here to read our annual report
Click here to read our annual report 21 May Keep Scotland Beautiful 
Read here to find about Climate Emergency Training our staff have been attending recently
Read here to find about Climate Emergency Training our staff have been attending recently 18 May Customer Bulletin 2021 
Click here to read our May monthly bulletin edition from our Customer Service Team
Click here to read our May monthly bulletin edition from our Customer Service Team 07 May We're hiring 
We have a range of exciting opportunities available to join our team at Clyde Valley
We have a range of exciting opportunities available to join our team at Clyde Valley 29 Apr Tenant Online Portal 
Issues with our Tenant Online Portal.
Issues with our Tenant Online Portal. 07 Apr Contacting Us - Change to Mobile Phone Numbers 
We have recently changed all of our mobile phone numbers!
We have recently changed all of our mobile phone numbers! 06 Apr Connecting Scotland Ipads 
CVHA hands out 120 ipads to customers who are digitally excluded
CVHA hands out 120 ipads to customers who are digitally excluded 30 Mar Allocations policy review 2021 
As part of our Allocation Policy review we want to hear from you, read on for further information
As part of our Allocation Policy review we want to hear from you, read on for further information 30 Mar Customer Service Bulletin 
Read here for an update from our Customer Service team
Read here for an update from our Customer Service team 23 Mar Phone line opening times 
Please note that during the remainder of March and May 2021 our phone lines will be open from 9am to 3pm each day. You can call after 3pm and leave us a voicemail message which we will be able to respond to.
You can still report repairs to us 24hours a day, 7 days a week.
Please note that during the remainder of March and May 2021 our phone lines will be open from 9am to 3pm each day. You can call after 3pm and leave us a voicemail message which we will be able to respond to.
You can still report repairs to us 24hours a day, 7 days a week.
26 Feb Customer Service Bulletin 
Welcome to our new monthly customer service bulletin, click here to find out more
Welcome to our new monthly customer service bulletin, click here to find out more 17 Feb New phone system in place 
Read here for how our new phone system will ensure enhanced customer service
Read here for how our new phone system will ensure enhanced customer service Staff Star Awards 2020 
Click here to find out who our winners were at our 3rd Annual Staff Awards
Click here to find out who our winners were at our 3rd Annual Staff Awards 04 Dec Connecting Scotland 
Find out here if you are eligible for a FREE Ipad and 12 months Mobile WiFi access.
Find out here if you are eligible for a FREE Ipad and 12 months Mobile WiFi access. 27 Nov Clyde Valley - Make a Stand Pledge 
16 days against Domestic Violence
25th November to 10th December
16 days against Domestic Violence
25th November to 10th December 20 Nov CVHA Annual Rent Increase 2021/22 
Clyde Valley Housing Association would like to involve you in our annual Rent Increase process for 2021/22.
Clyde Valley Housing Association would like to involve you in our annual Rent Increase process for 2021/22.
