Customer Feedback Communication
Your health and wellbeing are extremely important to us at Clyde Valley Housing Association. As your Landlord, we are doing everything we can to help and support you during the COVID-19 crisis. Over the next few weeks we will be contacting our customers via email, text and phone to check on your wellbeing. Please keep an eye on your emails and texts, your repsonse will be very much appreciated.
Update - 17.04.20
Following Government guidelines our offices will remain closed until further notice.
All of our staff continue to work remotely from home during normal office hours:
Monday to Thursday 9am - 5pm
Friday 9am - 4.30pm
Enquiries - 01698 268 855
Repairs - 0800 073 0703
Email - email@example.com
We have made some changes to our phone system in order for us to better assist our customers.
If you want to make a payment to your rent or factoring account, or wish to report a repair, please call:
01698 268 855
If you wish to talk to your housing officer, discuss a housing application or speak to us about factoring, please call:
01698 688 030
In the event of an emergency repairs or issues please call the relevant number below
For Gas Escapes call Transco on 0800 111 999
For Power Outages call Scottish Power 0800 111 4686
No Water Supply or burst pipes 0800 077 8778
Gas Heating Repairs 0844 579 6493 or 0141 646 5091
For All Other Repairs 0845 877 0411 or 0141 341 2052