If you have been offered an existing empty property one of our Allocation Officers will be in touch with you soon to arrange a virtual ‘Allocation Visit’ using Whereby or telephone. This involves talking to you about your new home, sharing with you the tenancy agreement and other documents we require you to be aware of in relation to your new home and to answer any questions you may have. Once this part of the process is complete we will then make arrangements for you to view your new home along with one of our Officers. We will ensure that our letting process meets with Scottish Government Guidance in relation to social distancing, the Officer you meet will therefore be wearing PPE and will stay at least 2m away from you during the viewing.
At the viewing you will be given your tenancy agreement and other paperwork to sign along with the keys. You will become the tenant from this date and will be responsible for things like paying the rent. There is a considerable backlog of homes that we need to go through this process, we appreciate your support and patience while we do this.
If you have any questions or you would like further information in relation to our letting process then please contact a member of our Allocation Team on 01698 268 855.
Apply For Housing
If you are 16 years of age or over you can apply to go on to our housing waiting list.
However this does not guarantee that you will be allocated a property, as we have far more demand than available homes for let. Applications are scored using a points system based on your circumstances and when you apply you will receive notification of your points within 10 working days.
To apply you need to complete a Housing Application Form. We operate a Common Housing Register which means that if you want to apply to a number of landlords, including the Council in the area then you only need to complete 1 form. We can post you out a form on request or you can download it. There are 2 forms - one for each Council area.
All landlords will assess your applicaton against the same clear set of criteria. The single form makes the application process much easier.
Other Housing Options
Please contact us so we can give you advice on other housing options that may be available, or even more suitable, to your needs and circumstances. This may include telling you about: applying to other local social landlords, applying for a Mutual Exchange with another tenant, accessing the private rented sector or the various low cost home ownerships schemes available.
Help & Advice
If you need help to complete the forms, please contact our office on 01698 268 855 or email email@example.com.