Last year we were able to provide a significant amount of support due to receiving large funds through funding applications, we also had an Energy Advisor in post who was able to provide direct support and advice.
This year it is a bit different, we no longer have an Energy Advisor in post therefore have had to revise what we can offer this year. The funding landscape has also changed and there haven't been as many cost of living crisis funds to apply for. The SFHA (Scottish Federation of Housing Associations) have still been able to provide funds via the Scottish Government so i'm pleased to say that, whilst limited, we do have support available this year for any customers who may particularly struggle.
With any funding we receive we are unfortunately never in a position to provide assistance to everyone, at just under 5000 properties across North and South Lanarkshire we have a significant amount of customers who we support.
To help manage expectations this winter period, we want to be clear that we may not always be able to provide support depending on your circumstances, for anyone that is having energy supplier issues or looking for advice we would recommend you contact Home Energy Scotland or your local Citizens Advice Office.