Noticeboard
20 Nov Citizens Advice Scotland - Big Energy Saving Winter 2022/2023 
Read here for support CAB can offer to you this winter you are concerned about your energy bills and the cost of living
Read here for support CAB can offer to you this winter you are concerned about your energy bills and the cost of living 28 Nov CVHA November Customer Bulletin 
Check out our updates from our latest Customer Bulletin. This issue is focussed around the support we can provided you with paying your rent over the festive period.
Check out our updates from our latest Customer Bulletin. This issue is focussed around the support we can provided you with paying your rent over the festive period. 03 Nov Rent First This Christmas! 
Please get in touch and speak with us if you may struggle to pay your rent this Christmas.
Please get in touch and speak with us if you may struggle to pay your rent this Christmas. 30 Oct SHR Seeks Views On Social Housing Regulation In Scotland 
The Scottish Housing Regulator (SHR) has announced a consultation on proposals on how it regulates social housing in Scotland
The Scottish Housing Regulator (SHR) has announced a consultation on proposals on how it regulates social housing in Scotland 23 Oct Value for Money and Annual Performance Report 2023 
Click to view our Value for Money and Annual Performance Report 2023.
Click to view our Value for Money and Annual Performance Report 2023. 14 Sep 2023 Customer Satisfaction Survey 
The survey launches 25th September, click for more info....
The survey launches 25th September, click for more info.... 13 Sep Scottish Housing Day 2023 
Celebrating Housing as a Rewarding Career Path on Scottish Housing Day 2023
Celebrating Housing as a Rewarding Career Path on Scottish Housing Day 2023 06 Sep Clyde Valley Housing Association's Impactful Community Support with National Lottery Funding 
£10,001 Awarded from The National Lottery Cost of Living – Community Anchors Fund
£10,001 Awarded from The National Lottery Cost of Living – Community Anchors Fund 05 Sep Celebrating a Strong Partnership and Community Support! 
We're delighted to extend our gratitude to our partner, Magnus Electrical Services Ltd.
We're delighted to extend our gratitude to our partner, Magnus Electrical Services Ltd. 10 Aug Clyde Valley Group Appoints Carron Garmory as New Chief Executive 
Clyde Valley Group is pleased to announce the appointment of Carron Garmory as its new Chief Executive Officer
Clyde Valley Group is pleased to announce the appointment of Carron Garmory as its new Chief Executive Officer 06 Jul Introducing Clyde Valley Lets 
An ethical letting agent for landlords, investors and tenants
An ethical letting agent for landlords, investors and tenants 22 Jun Connect - Summer 2023 Newsletter 
We hope you enjoy our Summer Newsletter
We hope you enjoy our Summer Newsletter 23 May EVH Grant Scheme 
To find out about all the great work RSL's have achieved with grant funding from EVH, click here for the full report
To find out about all the great work RSL's have achieved with grant funding from EVH, click here for the full report 23 May Ask the Question campaign 
Did you know there are currently 36 known illegal money lenders in North Lanarkshire!
Did you know there are currently 36 known illegal money lenders in North Lanarkshire! 17 May Annual Gas Safety Checks 
Carrying out your annual gas safety check is a crucial and legal requirement. The Association’s contractor has noticed a marked increase in missed appointments.
Carrying out your annual gas safety check is a crucial and legal requirement. The Association’s contractor has noticed a marked increase in missed appointments. 20 Apr April Bulletin 
Check out our April Bulletin for all the latest updates
Check out our April Bulletin for all the latest updates 20 Apr Government Emergency Alert System 
On Sunday 23 April 2023 at 3pm, there will be a national test of the UK Emergency Alerts service.
On Sunday 23 April 2023 at 3pm, there will be a national test of the UK Emergency Alerts service. 29 Mar Updating your Rent on your Universal Account 
Your rent increases on the 1st of April 2023. It is important that you notify the Department for Work and Pensions (DWP) that your rent charge has changed.
Your rent increases on the 1st of April 2023. It is important that you notify the Department for Work and Pensions (DWP) that your rent charge has changed. Help with Paying Rent 
The Revenue Team can help to support you if your circumstances change by providing relevant advice and information and by making referrals to our Income Maximisation Officers.
The Revenue Team can help to support you if your circumstances change by providing relevant advice and information and by making referrals to our Income Maximisation Officers. 21 Mar Share your views 
Help to improve social landlord services, take the National Panel survey!
The Panel is a way for tenants and people who use social landlord services to share their views.
Help to improve social landlord services, take the National Panel survey!
The Panel is a way for tenants and people who use social landlord services to share their views.
30 Jan Dangers of Energy Theft 
Energy theft is dangerous and a crime and can lead to preventable injuries and devastating fatal tragedies, under no circumstances should you tamper with the utility meters in your home.
Energy theft is dangerous and a crime and can lead to preventable injuries and devastating fatal tragedies, under no circumstances should you tamper with the utility meters in your home.
19 Jan Over 65years Fuel Support 
This register has now closed. We will be processing all support requests over the next two months. Please don't call us looking for updates as this will just delay us getting through supports. Thank you
This register has now closed. We will be processing all support requests over the next two months. Please don't call us looking for updates as this will just delay us getting through supports. Thank you 18 Jan Frozen Pipes 
With the freezing temperatures upon us again, this could mean frozen pipes. If your heating stops working when the weather turns cold, please get in touch with us to report it, alternatively, try following the simple steps from British Gas.
With the freezing temperatures upon us again, this could mean frozen pipes. If your heating stops working when the weather turns cold, please get in touch with us to report it, alternatively, try following the simple steps from British Gas. 16 Jan Staying safe in Winter Months 
It's important to know how to keep your home safe, secure and comfortable during the winter months. Watch the short video for some top tips.
It's important to know how to keep your home safe, secure and comfortable during the winter months. Watch the short video for some top tips. 22 Dec Connect - Winter 2022 
If you haven't received your CVHA Newsletter yet, you can read our online version.
If you haven't received your CVHA Newsletter yet, you can read our online version. 07 Dec Rent Consultation 23/24 
Have your say
Have your say 06 Dec CVHA receives funding to supply winter jackets 
We are delighted to have received funding recently from EVH to provide winter jackets to children aged 12years and under. Please read here on how to register your child for this support.
We are delighted to have received funding recently from EVH to provide winter jackets to children aged 12years and under. Please read here on how to register your child for this support. 15 Nov November Customer Bulletin 
For all the latest updates from Customer Service Teams and support available through CVHA please check out our latest bulletin
For all the latest updates from Customer Service Teams and support available through CVHA please check out our latest bulletin 15 Nov Protecting your home against Condensation 
Click here to watch a short video for helpful tips to protect your home against condensation this winter.
Click here to watch a short video for helpful tips to protect your home against condensation this winter. 15 Nov Rent first 
For information on how we can support you with managing your rent payments please read the following noticeboard article
For information on how we can support you with managing your rent payments please read the following noticeboard article 29 Sep Customer Satisfaction Survey 2022 
Our Annual Customer Satisfaction Survey launches 4th October 2022.
Our Annual Customer Satisfaction Survey launches 4th October 2022. 30 Aug Our contact centre celebrates its 1st year of success 
Contact Centre Anniversary Milestone
Contact Centre Anniversary Milestone 29 Aug Support out there 
When we know of any support out there, we'll continue to add and update our website for you to review
When we know of any support out there, we'll continue to add and update our website for you to review 04 Aug Connect - Summer 2022 Newsletter 
If you haven't received your CVHA Newsletter yet, you can read it here via our online version
If you haven't received your CVHA Newsletter yet, you can read it here via our online version 12 Jul Gas Safety Advice 
Gas Safety Advice for Customers
Gas Safety Advice for Customers 07 Jul CVHA - Institute of Customer Service Survey 
Your feedback matters, please help us improve by completing our short survey
Your feedback matters, please help us improve by completing our short survey 17 Jun June 2022 Customer Service Bulletin 
For all the latest updates please have a read of our newest Bulletin
For all the latest updates please have a read of our newest Bulletin 08 Jun Well Connected 
Well Connected is a social prescribing programme in Lanarkshire that makes it easier for us to take part in & benefit from activities & services we know improve our wellbeing.
Well Connected is a social prescribing programme in Lanarkshire that makes it easier for us to take part in & benefit from activities & services we know improve our wellbeing. 05 Jun Keeping you safe 
Keeping you safe in your homes is a key part of what we do, for more information about what that means please read here
Keeping you safe in your homes is a key part of what we do, for more information about what that means please read here 20 Apr Scottish Housing Regulator - Updated Factsheets - 20 April 2022 
Scottish Housing Regulator - Updated Factsheets - 20 April 2022
Scottish Housing Regulator - Updated Factsheets - 20 April 2022 29 Mar Ways to Pay Your Rent 
New options on how to pay your rent.
New options on how to pay your rent. 28 Feb February eBulletin 2022 
For all the latest updates from our Customer Service Department check out our newest eBulletin.
For all the latest updates from our Customer Service Department check out our newest eBulletin. 31 Jan Are you in Energy/Fuel related debt? 
Calling all CVHA customers, if you have any energy/fuel related debt contact us now and we can help! Read here for more information
Calling all CVHA customers, if you have any energy/fuel related debt contact us now and we can help! Read here for more information 26 Jan iPad Scheme has finished 
Our stock of iPads have now been allocated
Our stock of iPads have now been allocated 25 Jan Customer eBulletin 
Check out our new Customer Service eBulletin, read all about funding we have received to be able to support you with fuel related issues.
Check out our new Customer Service eBulletin, read all about funding we have received to be able to support you with fuel related issues. 11 Jan Fuel Bank Foundation 
If you are struggling to heat your home and have a pre-payment meter, please read here to find out how we may be able to help
If you are struggling to heat your home and have a pre-payment meter, please read here to find out how we may be able to help 24 Dec CVHA Newsletter 
If you haven't received your CVHA Newsletter yet, you can read it here via our online version
If you haven't received your CVHA Newsletter yet, you can read it here via our online version 07 Dec Customer Service Bulletin - November 2021 
For all the latest news from our Customer Service Team please read here
For all the latest news from our Customer Service Team please read here 16 Nov Keep you and your home safe 
For top tips and steps you can take to keep your home safe, read here
For top tips and steps you can take to keep your home safe, read here 15 Nov Rent Consultation 
We will be seeking your views over the next month, please keep an eye on our website, Facebook and Twitter page for updates
We will be seeking your views over the next month, please keep an eye on our website, Facebook and Twitter page for updates 
