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07 Jul CVHA - Institute of Customer Service Survey Your feedback matters, please help us improve by completing our short survey
08 Jun Well Connected Well Connected is a social prescribing programme in Lanarkshire that makes it easier for us to take part in & benefit from activities & services we know improve our wellbeing.
04 Aug Connect - Summer 2022 Newsletter If you haven't received your CVHA Newsletter yet, you can read it here via our online version
12 Jul CVHA Fuel advice drop in event Join us at the Burnbank Centre on Thursday 28th July 10am - 12pm
12 Jul Gas Safety Advice Gas Safety Advice for Customers
17 Jun June 2022 Customer Service Bulletin For all the latest updates please have a read of our newest Bulletin
05 Jun Keeping you safe Keeping you safe in your homes is a key part of what we do, for more information about what that means please read here
20 Apr Scottish Housing Regulator - Updated Factsheets - 20 April 2022 Scottish Housing Regulator - Updated Factsheets - 20 April 2022
29 Mar Ways to Pay Your Rent New options on how to pay your rent.
01 Mar Annual Assurance Statement Please read here for our Annual Assurance Statement
28 Feb February eBulletin 2022 For all the latest updates from our Customer Service Department check out our newest eBulletin.
31 Jan Are you in Energy/Fuel related debt? Calling all CVHA customers, if you have any energy/fuel related debt contact us now and we can help! Read here for more information
26 Jan iPad Scheme has finished Our stock of iPads have now been allocated
25 Jan Customer eBulletin Check out our new Customer Service eBulletin, read all about funding we have received to be able to support you with fuel related issues.
11 Jan Fuel Bank Foundation If you are struggling to heat your home and have a pre-payment meter, please read here to find out how we may be able to help
24 Dec CVHA Newsletter If you haven't received your CVHA Newsletter yet, you can read it here via our online version
07 Dec Customer Service Bulletin - November 2021 For all the latest news from our Customer Service Team please read here
16 Nov Keep you and your home safe For top tips and steps you can take to keep your home safe, read here
15 Nov Rent Consultation We will be seeking your views over the next month, please keep an eye on our website, Facebook and Twitter page for updates
01 Nov Customer Service eBulletin For all updates on what has been happening in our Customer Service Department over the month of October, check out our newest eBulletin
25 Oct CVG Facebook We have a new Facebook page, come and check us out!
12 Oct Supporting warmer homes this winter with Home Energy Scotland Boost your energy saving knowledge and be in with a chance to win £500!
04 Oct CVHA Customer Service Bulletin Click here for all the latest news from our Customer Service Department
10 Sep New Contact Centre Want to know what the benefits of a Contact Centre are for you, read here for further information!
31 Aug CVHA Customer Bulletin Click here for all the latest news from our Customer Service Department
06 Aug Customer Service July Bulletin Click here for all the newest updates from our Customer Service Team
15 Jul Connecting Scotland iPad fund If you are a customer of ours and live in South Lanarkshire read here for details on how you may be eligible for an iPad
06 Jul Customer Promise Read here for further information on our new set of Customer Promises, we would love to hear your feedback!
Customer engagement We need you! Are you interested in having an active role in the decision making process relating to your home? If so we want to hear from you.
23 Jun Customer Service Bulletin - June 2021 Click here to read all the newest updates from our Customer Service Team
23 Jun EU Settlement Scheme Deadline The deadline for applying for pre-settled and settled status is 30 June 2021, read her for further information
Covid Update For details on what the latest lockdown restrictions means for our services please read here
03 Jun CVHA Annual Complaint Report 2020.21 Click here to read our annual report
21 May Keep Scotland Beautiful Read here to find about Climate Emergency Training our staff have been attending recently
18 May Customer Bulletin 2021 Click here to read our May monthly bulletin edition from our Customer Service Team
07 May We're hiring We have a range of exciting opportunities available to join our team at Clyde Valley
29 Apr Tenant Online Portal Issues with our Tenant Online Portal.
07 Apr Contacting Us - Change to Mobile Phone Numbers We have recently changed all of our mobile phone numbers!
06 Apr Connecting Scotland Ipads CVHA hands out 120 ipads to customers who are digitally excluded
30 Mar Allocations policy review 2021 As part of our Allocation Policy review we want to hear from you, read on for further information
30 Mar Customer Service Bulletin Read here for an update from our Customer Service team
23 Mar Phone line opening times Please note that during the remainder of March and May 2021 our phone lines will be open from 9am to 3pm each day. You can call after 3pm and leave us a voicemail message which we will be able to respond to. You can still report repairs to us 24hours a day, 7 days a week.
26 Feb Customer Service Bulletin Welcome to our new monthly customer service bulletin, click here to find out more
17 Feb New phone system in place Read here for how our new phone system will ensure enhanced customer service
14 Jan Covid-19 Survey We want to find out more about how Covid-19 is impacting you 11months into the pandemic and how we can help
Staff Star Awards 2020 Click here to find out who our winners were at our 3rd Annual Staff Awards
15 Dec CEO update December 2020 Read here a personal message and update from our CEO
11 Dec Financial & wellbeing support Find out more about how we can support you in our Financial and wellbeing tab
04 Dec Connecting Scotland Find out here if you are eligible for a FREE Ipad and 12 months Mobile WiFi access.

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