Noticeboard
08 Apr Spring bank holiday dates 
Our offices will be closed on the following dates:
Friday 18th April, Monday 21st April
Monday 5th May
Friday 23rd May, Monday 26th May
Our offices will be closed on the following dates:
Friday 18th April, Monday 21st April
Monday 5th May
Friday 23rd May, Monday 26th May 06 Feb Customer Engagement Consultation 
Thank you to all who completed our survey, to review the report please read here
Thank you to all who completed our survey, to review the report please read here 15 Apr April Bulletin 
For all our latest updates check out our April Bulletin
For all our latest updates check out our April Bulletin 08 Apr Douglas Tenants and Residents meeting 
The next tenants meeting will take place on Wednesday 30th April from 11am - 12pm at St Brides Centre.
The next tenants meeting will take place on Wednesday 30th April from 11am - 12pm at St Brides Centre. 08 Apr Customer Promises 
Read here to check out our results and progress over the last two years
Read here to check out our results and progress over the last two years 06 Feb CVG Community Fund 
Our next date for reviewing community fund applications is June 1st 2025, don't hesitate to get yours in now!
Our next date for reviewing community fund applications is June 1st 2025, don't hesitate to get yours in now! 04 Feb Storm Eowyn Update 
We are aware of the extent of damage to properties across our homes following Storm Éowyn. We want to assure you that we are prioritising the work that needs carried out and to thank you for your patience.
We are aware of the extent of damage to properties across our homes following Storm Éowyn. We want to assure you that we are prioritising the work that needs carried out and to thank you for your patience. 29 Jan Douglas Community Housing Need Survey 
Have your say before the 16th February 2025
Have your say before the 16th February 2025
17 Dec Scottish Housing Day 
On September the 18th , we welcomed CVHA customers to our offices to host an in-person engagement event in celebration of Scottish Housing Day. You can read the write up from the day here;
On September the 18th , we welcomed CVHA customers to our offices to host an in-person engagement event in celebration of Scottish Housing Day. You can read the write up from the day here; 13 Dec Connect Issue 20 - Winter 2024 
We hope you enjoy our Winter Newsletter
We hope you enjoy our Winter Newsletter 29 Nov November Bulletin 
For our latest updates and supports available please check out our latest bulletin
For our latest updates and supports available please check out our latest bulletin 29 Nov Rent Consultation 2025/2026 
20 Nov North Motherwell Funding Opportunity 
This fund has now closed, please read here for current update
This fund has now closed, please read here for current update 30 Oct Preventing Legionnaire's Disease In Your Home 
While Legionnaires’ disease is rare, it’s important to stay informed!
While Legionnaires’ disease is rare, it’s important to stay informed! 28 Oct Value for Money Performance Report 2023-24 
We’re pleased to publish our Annual Report.
We’re pleased to publish our Annual Report. 08 Oct The Warm Home Discount Scheme in Scotland 
The Warm Home Discount Scheme in Scotland: A Guide for Clyde Valley Housing Association Customers
The Warm Home Discount Scheme in Scotland: A Guide for Clyde Valley Housing Association Customers 01 Oct CVHA Annual Customer Satisfaction Survey 2024 
Our annual survey will be carried out by Research Resource and will run through October, read here for more information;
Our annual survey will be carried out by Research Resource and will run through October, read here for more information; 24 Sep Tenant engagement event 
Catacol Grove and Catacol Court Open Meeting. For information about our upcoming engagement event, please read here for further details;
Catacol Grove and Catacol Court Open Meeting. For information about our upcoming engagement event, please read here for further details; 26 Aug Douglas Tenants are Residents Group - Next Steps 
Join us on 23rd October to discuss the next steps of forming a Douglas Tenants and Residents Group
Join us on 23rd October to discuss the next steps of forming a Douglas Tenants and Residents Group 19 Jul Universal Credit Transition Support Events 
We will be hosting several events over the next few weeks to offer help and advice in relation to Universal Credit Migration. For more information.
We will be hosting several events over the next few weeks to offer help and advice in relation to Universal Credit Migration. For more information. 16 Jul Dolly is coming to Douglas! 
Register your child now for free, read more for further information
Register your child now for free, read more for further information 10 Jul Summer Newsletter 2024 
We are excited to share our Summer Newsletter with you! Inside, you'll find lots of information about upcoming events, important dates, and opportunities to meet with our staff.
We are excited to share our Summer Newsletter with you! Inside, you'll find lots of information about upcoming events, important dates, and opportunities to meet with our staff. 18 Jun Update from SHR 
Scottish Housing Regulator updates its guide to how it regulates for tenants and service users
Scottish Housing Regulator updates its guide to how it regulates for tenants and service users 08 Apr CVG Charity of the year 
Our staff Charity of the year is The Miracle Foundation, read here to find out more about them and the work they do
Our staff Charity of the year is The Miracle Foundation, read here to find out more about them and the work they do 25 Mar Updating your rent on your Universal Credit Account 
Please read for information on how to update your rent charge
Please read for information on how to update your rent charge 13 Dec Change of cleaning contractor 
Please note that you may experience temporary disruption to services
Please note that you may experience temporary disruption to services 20 Nov Citizens Advice Scotland 
Read here for support CAB can offer to you if you are concerned about your energy bills and the cost of living
Read here for support CAB can offer to you if you are concerned about your energy bills and the cost of living 23 Oct Value for Money and Annual Performance Report 2023 
Click to view our Value for Money and Annual Performance Report 2023.
Click to view our Value for Money and Annual Performance Report 2023. 13 Sep Scottish Housing Day 2023 
Celebrating Housing as a Rewarding Career Path on Scottish Housing Day 2023
Celebrating Housing as a Rewarding Career Path on Scottish Housing Day 2023 06 Sep Clyde Valley Housing Association's Impactful Community Support with National Lottery Funding 
£10,001 Awarded from The National Lottery Cost of Living – Community Anchors Fund
£10,001 Awarded from The National Lottery Cost of Living – Community Anchors Fund 05 Sep Celebrating a Strong Partnership and Community Support! 
We're delighted to extend our gratitude to our partner, Magnus Electrical Services Ltd.
We're delighted to extend our gratitude to our partner, Magnus Electrical Services Ltd. 10 Aug Clyde Valley Group Appoints Carron Garmory as New Chief Executive 
Clyde Valley Group is pleased to announce the appointment of Carron Garmory as its new Chief Executive Officer
Clyde Valley Group is pleased to announce the appointment of Carron Garmory as its new Chief Executive Officer 06 Jul Introducing Clyde Valley Lets 
An ethical letting agent for landlords, investors and tenants
An ethical letting agent for landlords, investors and tenants 22 Jun Connect - Summer 2023 Newsletter 
We hope you enjoy our Summer Newsletter
We hope you enjoy our Summer Newsletter 23 May EVH Grant Scheme 
To find out about all the great work RSL's have achieved with grant funding from EVH, click here for the full report
To find out about all the great work RSL's have achieved with grant funding from EVH, click here for the full report 23 May Ask the Question campaign 
Did you know there are currently 36 known illegal money lenders in North Lanarkshire!
Did you know there are currently 36 known illegal money lenders in North Lanarkshire! 17 May Annual Gas Safety Checks 
Carrying out your annual gas safety check is a crucial and legal requirement. The Association’s contractor has noticed a marked increase in missed appointments.
Carrying out your annual gas safety check is a crucial and legal requirement. The Association’s contractor has noticed a marked increase in missed appointments. 20 Apr April Bulletin 
Check out our April Bulletin for all the latest updates
Check out our April Bulletin for all the latest updates 20 Apr Government Emergency Alert System 
On Sunday 23 April 2023 at 3pm, there will be a national test of the UK Emergency Alerts service.
On Sunday 23 April 2023 at 3pm, there will be a national test of the UK Emergency Alerts service. 29 Mar Updating your Rent on your Universal Account 
Your rent increases on the 1st of April 2023. It is important that you notify the Department for Work and Pensions (DWP) that your rent charge has changed.
Your rent increases on the 1st of April 2023. It is important that you notify the Department for Work and Pensions (DWP) that your rent charge has changed. Help with Paying Rent 
The Revenue Team can help to support you if your circumstances change by providing relevant advice and information and by making referrals to our Income Maximisation Officers.
The Revenue Team can help to support you if your circumstances change by providing relevant advice and information and by making referrals to our Income Maximisation Officers. 21 Mar Share your views 
Help to improve social landlord services, take the National Panel survey!
The Panel is a way for tenants and people who use social landlord services to share their views.
Help to improve social landlord services, take the National Panel survey!
The Panel is a way for tenants and people who use social landlord services to share their views.
30 Jan Dangers of Energy Theft 
Energy theft is dangerous and a crime and can lead to preventable injuries and devastating fatal tragedies, under no circumstances should you tamper with the utility meters in your home.
Energy theft is dangerous and a crime and can lead to preventable injuries and devastating fatal tragedies, under no circumstances should you tamper with the utility meters in your home.
19 Jan Over 65years Fuel Support 
This register has now closed. We will be processing all support requests over the next two months. Please don't call us looking for updates as this will just delay us getting through supports. Thank you
This register has now closed. We will be processing all support requests over the next two months. Please don't call us looking for updates as this will just delay us getting through supports. Thank you 18 Jan Frozen Pipes 
With the freezing temperatures upon us again, this could mean frozen pipes. If your heating stops working when the weather turns cold, please get in touch with us to report it, alternatively, try following the simple steps from British Gas.
With the freezing temperatures upon us again, this could mean frozen pipes. If your heating stops working when the weather turns cold, please get in touch with us to report it, alternatively, try following the simple steps from British Gas. 16 Jan Staying safe in Winter Months 
It's important to know how to keep your home safe, secure and comfortable during the winter months. Watch the short video for some top tips.
It's important to know how to keep your home safe, secure and comfortable during the winter months. Watch the short video for some top tips. 22 Dec Connect - Winter 2022 
If you haven't received your CVHA Newsletter yet, you can read our online version.
If you haven't received your CVHA Newsletter yet, you can read our online version. 07 Dec Rent Consultation 23/24 
Have your say
Have your say 06 Dec CVHA receives funding to supply winter jackets 
We are delighted to have received funding recently from EVH to provide winter jackets to children aged 12years and under. Please read here on how to register your child for this support.
We are delighted to have received funding recently from EVH to provide winter jackets to children aged 12years and under. Please read here on how to register your child for this support.
