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Customer Services Bulletins and Newsletters

Our bulletins and newsletters are an important way for us to keep you informed with regular updates including any service changes, information relating to your tenancy, health and safety, quarterly report updates and details about community events. We’re committed to keeping you in the loop by sending out at four e-bulletins across the year, along with a newsletter in both summer and winter. As part of our sustainability efforts, all communications are sent via bulk text and email. If you haven’t been receiving these, please contact our Contact Centre Team to check that your mobile number and email address are up to date. If you need these updates in a different format, we’re happy to help—just give us a call to discuss your needs.

T: 01698 268 855

E: cvha@cvha.org.uk 

Customer Service Bulletins 

May 2026

February 2026

October 2025

August 2025

July 2025

June 2025 - no bulletin, Summer newsletter issued 

May 2025 - no bulletin, Institute of Customer Service Survey sent out

April 2025

March 2025

February 2025

January 2024 - no bulletin

December 2024 - no bulletin, Winter newsletter issued

November 2024

October 2024 - no bulletin, Value for Money and Performance Report issued 

September 2024

August 2024

July 2024

May 2024

April 2024

March 2024

February 2024

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