Pay by Direct Debit
Direct debit is the easiest way to pay your rent. Money is taken directly from your bank account without you having to remember to do it. You can now set up your direct debit over the phone by calling us on 01698 268855 or alternatively download the form and return it to us. Contact us if you need more information or assistance.
Pay Online
You can also pay your rent online. If you wish to discuss other payment methods please contact us on 01698 268855.
Frequently Asked Questions
Please note the advice and information contained in this FAQs is being provided at a point in time, we will endeavour to regularly update contact details and web links as these are updated by organisations involved.
Making sure your rent is paid on time and in full is very important.
The Association relies on rental income to build new homes, maintain your home, and provide services to you.
If you are having trouble paying your rent, please contact us as early as possible. We can help, and we want to help you make sure your home is secure without debt.
If you need any help or advice with your rent account or if you are worried about a change in circumstances due to loss of earnings, or change in household, please contact the Revenue Team on 01698 268855.
We can offer help with benefit advice and support you during difficult times, just contact us. This can be a call, email or in person. The most important thing is you talk to us about the issue affecting your rent payments.
You can pay your rent in the following ways:
- By telephone - call 01698 268855 and choose Option 1
- Use your Payment Card to pay at any Post Office or Paypoint
- Online by visiting here.