Pay by Direct Debit
Direct debit is the easiest way to pay your rent. Money is taken directly from your bank account without you having to remember to do it. You can now set up your direct debit over the phone by calling us on 01698 268855 or alternatively download the form and return it to us. Contact us if you need more information or assistance.
You can also pay your rent online. If you wish to discuss other payment methods please contact us on 01698 268855.
Frequently Asked Questions
Please note the advice and information contained in this FAQs is being provided at a point in time, we will endeavour to regularly update contact details and web links as these are updated by organisations involved.
Rent: Covid-19 update
The Coronvirus (Scotland) Act (Early Expiry of Provisions) Regulations 2022 came into force on 29 March 2022 and will effectively bring an end to the extension of the notice period required by landlords intending to take legal action in the Sheriff Court to repossess a property and end a Scottish Secure Tenancy.
From 31 March 2022, all landlords require to give tenants just one month's notice from date of service.
If you have been served a Notice of Proceedings, the change will enable the Association to raise an action and recover your property much quicker.
The Association do not wish to evict tenants from their homes unless completely necessary. We will continue to make efforts to engage with tenants with rent arrears and offer help and support to help sustain tenancies and prevent legal action.
We cannot help tenants who do not engage with us. We would urge all tenants with rent arrears to make contact with the Revenue Team to set up a suitable and manageable repayment arrangement as soon as possible. We can also sign-post tenants to third party agencies that can offer debt advice and information.
If you require advice and support please get in touch by calling 01698 268855, our team of experienced officers are here to help.
If you need any help or advice with your rent account or if you are worried about a change in circumstances due to loss of earnings, please contact the Revenue Team. We can advise on what you can claim if you are unable to work due to you or someone in your household being ill or self isolating. It is important you keep in touch with us if you are experiencing problems.
Contact details for our team can be found on our contacts page
You can continue to pay your rent in the following ways:
- By telephone - just call 01698 268855 and choose Option 1
- Use your new Payment Card to pay at any Post Office or Paypoint
- Online by visiting here.