Financial Wellbeing & Income Maximisation
Everyone can struggle with bills at times. Illness, sudden death, loss of employment, change in Benefit, relationship breakdown; all of these factors can affect any one of us at any time.
During difficult times, you may feel overwhelmed and you might not know what to do
Paying your rent and keeping your home secure is essential. If you are struggling, the most important thing to do is to seek help.
Did you know?
We have a dedicated Revenue Team. You will have an allocated Rent Officer who can work out an affordable and reasonable re-payment plan with you. They can arrange an office appointment, or home visit, if you are unable to call at the office.
They will work through an Income and Expenditure assessment with you and this will help us agree a re-payment arrangement with you to deal with your rent debt.
We also have two Income Maximisation officers in the team. We can arrange a referral to them to check that you are receiving the Benefits you are due and/or to help you claim for Benefits you may be entitled to.
You may also be entitled to other help. We can sign post to Money Advice services, Food banks, help with School Lunches, the Scottish Welfare Fund and Citizens Advice Bureau.