Useful Documents and Information

General Information

File Description	File
Complaints About A Regulated Body Information For Tenants April
Significant Peformance Failures Information For Tenants Of Social Landlords April
Significant Performance Failures Information For Social Landlords April Docx
Complain About a Landlord - Significant Performance Failures
Internal Audit Plan 2021-22
EVH Salaries 1 April 2021
Performance Management Guidance and Framework
Scottish Housing Regulator - How we regulate
SHAPS DC Guide
Welfare Reform Act and Universal Credit

Procurement

File Description	File
Annual Procurement Report 2021
Approved Contractors List
Procurement Strategy 2022-2023

Asset Management

File Description	File
Asset Management Investment Programme 2021- 2022
Property Asset Management Plan 2021-2022

Leaflets

File Description	File
Customer Service Standards Leaflet
Ending Your Tenancy
Evictions
House Exchange
Internal Insulation
Make a Complaint
Rent Arrears
Rewiring
Tenants' Information Pack
Window And Door Renewals

Forms

File Description	File
Alteration Form
Change In Circumstances Notification
Pet Application Form