Useful Documents and Information

General Information

File Description	File
SHAPS DC Guide
EVH Salaries 1 April 2021
Welfare Reform Act and Universal Credit
Scottish Housing Regulator - How we regulate
CVHA Engagement Plan 2021
CVHA Internal Audit Plan 2020-21
Performance Management Guidance and Framework

Procurement

File Description	File
Approved Contractors List
Procurement Manual
Procurement Strategy June 2020 to June 2022

Asset Management

File Description	File
CVG Asset Management Strategy - Portfolio Management
CVG Asset Management Strategy - EESSH 2020 Strategy And Delivery Plan
CVG Asset Management Strategy
CVG Asset Management Strategy Action Plan 2020
CVG Investment Plan 2021-2022

Leaflets

File Description	File
Ending Your Tenancy
Tenants' Information Pack
Rent Arrears
Make A Complaint
Customer Service Standards Leaflet
Evictions
House Exchange
Window And Door Renewals
Internal Insulation
Rewiring

Forms

File Description	File
Alteration Form
Change In Circumstances Notification
Pet Application Form