Pay by Direct Debit
Direct debit is the easiest way to pay your rent. Money is taken directly from your bank account without you having to remember to do it. You can now set up your direct debit over the phone by calling us on 01698 268855 or alternatively download the form and return it to us. Contact us if you need more information or assistance.
Pay Online
You can also pay your rent online. If you wish to discuss other payment methods please contact us on 01698 268855.
Frequently Asked Questions
Please note the advice and information contained in this FAQs is being provided at a point in time, we will endeavour to regularly update contact details and web links as these are updated by organisations involved.
The Association do not wish to evict tenants from their homes unless completely necessary. We will continue to make efforts to engage with tenants with rent arrears and offer help and support to help sustain tenancies and prevent legal action.
We cannot help tenants who do not engage with us. We would urge all tenants with rent arrears to make contact with the Revenue Team to set up a suitable and manageable repayment arrangement as soon as possible. We can also sign-post tenants to third party agencies that can offer debt advice and information.
If you need any help or advice with your rent account or if you are worried about a change in circumstances due to loss of earnings, please contact the Revenue Team on 01698 268855. We can advise on what you can claim if you are unable to work due to you or someone in your household being ill. It is important you keep in touch with us if you are experiencing problems.
You can continue to pay your rent in the following ways:
- By telephone - just call 01698 268855 and choose Option 1
- Use your new Payment Card to pay at any Post Office or Paypoint
- Online by visiting here.
