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Payment Methods

We want to make it as easy as possible for you to pay your factoring fees in a way that suits you. At Clyde Valley Factoring we are always looking to increase the options you have for making a payment. Currently, you can use one of the following options. 

Direct Debit 

Our Factoring Team can set this up with you over the phone. You can pay weekly, fortnightly, four weekly or monthly. Call us on 01698 268855 if you want to set up a direct debit. 

Standing Order 

We accept standing orders but you need to arrange this directly with your Bank or Building Society. 

Bank Transfer 

You can pay by bank transfer using our bank details shown on the bottom of your invoice. 

Payment card 

You can make a payment using your Clyde Valley Factoring payment card at any Post Office or PayPoint location. If you want to pay this way but have lost your card, please call us on 01698 268855 or email us at cvha@cvha.org.uk and request a new card. 

Online 

You will need your 19 digit Payment Reference Number and your Bank or Building Society details. You can find you’re reference number on your Clyde Valley Factoring payment card or on your latest invoice. Please visit Clyde Valley Factoring Payment Page to make an online payment. 

Automated Payment Line 

If you are calling from a number that is saved against your profile, you will be asked to confirm the numbers in your postcode. For example, if your postcode was ML1 1PN you would enter 11 on your phone. Once the system verifies you, you will be asked to confirm the amount you want to pay before entering your card details to make a payment. 

If you are calling from a number that isn’t saved against your profile, you will be asked to enter the last 6 digits of your payment reference number. You will then be asked to enter the numbers in your postcode. Once the system verifies you, you will be asked to confirm the amount you want to pay before entering your card details to make a payment. 

If you are having trouble paying and need help and advice please contact us on 01698 268855 or by emailing cvha@cvha.org.uk and ask to speak to a member of the Factoring Team.

Invoices 

We invoice our factoring customers on a quarterly basis and the invoice periods are as follows:

  • 1st January – 31st March
  • 1st April – 30th June
  • 1st July – 30th September
  • 1st October – 31st December

Your factoring invoice may include charges for the following:

  • Management fee (charged quarterly in advance) 
  • Your share of any landscape maintenance charges for your estate
  • Your share of any common repairs in accordance with your title deeds
  • Insurance (if provided by Clyde Valley Factoring Ltd)
  • Close cleaning charges (where applicable)
  • Any administration charges in accordance with our Factoring Policy and Arrears Policy. Accounts that fall into arrears will be recharged administration costs and any legal costs incurred in any arrears action

Payment Plans

If your account has fallen into arrears or you are unable to clear your balance in one payment, we would be happy to discuss a payment plan with you. If you are having any difficulty in paying your factoring charges, please do not hesitate to contact us and we will be able to agree a suitable payment arrangement.  You can find contact details here 

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