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Following Government guidelines our offices continue to remain closed until further notice

All of our staff continue to work remotely from home during normal office hours:

Monday to Thursday 9am - 5pm

Friday 9am - 4.30pm  

Direct line number 01698 268 855

If you want to make a payment to your rent or factoring accocunt please press 1

If you want to report an emergency repair please press 2

If you want to speak to a Housing Officer, discuss a housing application or talk to our Factoring team please dial

01698 688 030

Office Address

50 Scott Street

Contact Details

Enquiries - 01698 268 855

Repairs - 0800 073 0703

Email - 

We have made some changes to our phone system in order for us to better assist our customers.

If you want to make a payment to your rent or factoring account, or wish to report a repair, please call:

01698 268 855

If you wish to talk to your housing officer, discuss a housing application or speak to us about factoring, please call:

01698 688 030

In the even of an emergency repair or issues, please call the relevant number below:

  • for gas escapes call Transco on 0800 111 999
  • for power outages call Scottish Power on 0800 111 4686
  • no water supply or burt pipes 0800 077 8778
  • Gas heating repairs 0844 579 6493 or 0141 646 5091
  • all other emergency repairs 0845 877 0411 or 0141 341 2052

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