I joined Clyde valley in September 2020 as the Business Improvement Manager. I am responsible for managing the Business Improvement Team and leading the development and delivery of business improvement projects which support the overall strategic aims and objectives of the Group. My teams work includes process review and improvement, implementing new technologies, data and reporting and ensuring our people have the correct tools to deliver a fantastic service to our customers.
My experience includes Project Management and Consultancy, with a varied history of delivering large scale transformation projects within public, private and voluntary organisations, driving organisations to achieve their goals and deliver customer centric services.
It is an exciting time to join Clyde Valley as they launch their new customer led strategies and I look forward to working with colleagues and customers across the Group deliver these fantastic outcomes.
