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Office Closed for Christmas and New Year

Please note our office will close from 2pm on Friday 24th December 2021 for the festive period.

We will reopen at 9am on Thursday 6th January 2022.

You can continue to email us at and your emails will get picked up on our return.

Our contractor Timtera will still be operating our emergency repairs line, if you think you have an emergency repair please dial 0800 073 0703

For all non-emergency repairs please continue to report these here and these will be attended to as soon as possible. 

If you want to make a payment to your rent or factoring account please call 01698 268 855.

In the event of an emergency repair or issues, please call the relevant number below:

  • Gas escapes call Transco on 0800 111 999
  • Heating call City Tech on 0141 646 5091 or 0844 579 6493
  • Power outages call Scottish Power on 0800 111 4686
  • No water supply or burt pipes call Scottish Water on 0800 077 8778
  • All other emergency repairs call Timetra on 0141 341 2052 or 0845 877 0411

Anti-social behavior complaints should in the first instance be reported to Police Scotland on 101 or the Local Authority Out of Hours ASB Team on: 

South Lanarkshire Council 0800 242 024

North Lanarkshire Council 0300 123 1382

East Dunbartonshire Council 0300 123 510

We wish all our customers a very Merry Christmas and a happy and healthy New Year.

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