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Our office premises remain closed due to Government Guidance and our staff continue to work from home providing a full service. 


Our Contractors Timetra are continuing to take calls on our behalf until further notice, however we envisage that with our new Contact Centre opening shortly in late summer we shall be in a position to start call handling again.  This will be communicated properly nearer the time.

We have worked through the backlog of repairs that had been outstanding as a result of the on-going pandemic.  However If you still have an outstanding repair and we have not been in touch please contact us by emailing 

You can still report repairs to us 24 hours a day, 7 days a week by emailing  or completing the online contact form on our website Report A Repair (

For emergency repairs please call 0800 073 0703

Anti Social Behaviour (ASB)

In the first instance please report any ASB issues to Police Scotland on 101 or the Local Authority Out of Hours Anti-Social Behaviour Team on:

  • South Lanarkshire Council 0800 242 024 
  • North Lanarkshire Council 0300 123 1382 
  • East Dunbartonshire Council 0300 1234510

Please email us at if you wish to contact one of our Housing Officers. 

Revenue Team

As always we encourage our customers having difficulty paying their rent to contact us so that we can provide advice and assistance.

Please phone us on 01698 268855 to speak to a Revenue Officer or email

You can also find useful information on our website including:

Mutual Exchanges

We are now processing Mutual Exchange requests please apply via  or call us on 01698 268855

All our services are reviewed regularly by the Executive Team whilst lockdown restrictions are in place.

Thank you for your patience

Further COVID Health Advice can be found here

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