Introducing your new CVG Contact Centre
Your new CVG Contact Centre is now open and handling all calls.
The Contact Centre provides a reliable, consistent service that will focus on meeting your needs and providing you with the best customer experience. You can now engage with us across a range of media channels including telephone, email, text message and webchat , we are also working on a new online self-service customer portal.
This means you can be confident that when you contact us we will be in a great position to answer your enquiry and meet your needs as quickly as possible.
Watch this space for regular updates on how you will be able to contact us and the benefits of having a Customer Contact Centre!
If you would like to share your views and ideas on how to help shape our services, including our new customer portal, then please contact our Customer Services Manager, Lee Valantine on 01698 268855 or email firstname.lastname@example.org,