Nova customers can contact our Factoring Team with any enquiries,
If you want to make a payment to your factoring account, or wish to report a repair, please call:
01698 268 855
If you wish to speak to us about factoring, please call:
01698 688 030
Emergency numers can be found on our contact page
All NOVA customers have now been issued their invoice for the period 1st July 2020 – 30th September 2020. If you have not received your invoice please contact a member of the team to request a copy.
In accordance with government guidelines, our staff are currently working from home, however we can assure you that all enquiries will be responded to as quickly as possible. If any customers have queries regarding charges on their invoice, the team are still available to assist so please do not hesitate to contact us.
We understand that these are challenging and uncertain times for us all and would ask that if any customers are concerned that they may not be able to pay their invoice in full please contact a member of the team to discuss a repayment arrangement.